Refund and Returns Policy
At eFileBits.co.uk, we stand behind the quality of our products and are committed to ensuring that our customers are completely satisfied with their purchases. Here is our Refund and Returns Policy:
14-Day Return Period
- Peace of Mind: If you are not completely satisfied with your purchase, you have 14 days from the date of receipt to request a return.
- Easy Process: We strive to make the return process as smooth and hassle-free as possible. Our customer support team is always ready to assist you with any concerns or queries.
- How to Return: To initiate a return, please contact us with your order details. We will guide you through the steps to return your item.
Condition of Returned Items
- Product Specifics: As we specialize in professional manicure and pedicure drill bits, manicure scissors, cuticle instruments, and manicure cuticle nippers the items returned must be unused and in their original condition. This is due to the nature of our products.
- Health and Safety: For health and safety reasons, we cannot accept returns of used items.
- Processing Returns: Once we receive your returned item and confirm that it meets our return criteria, we will process your refund.
- Refund Method: Refunds will be issued to the original payment method used at the time of purchase.
Exceptional Customer Service
- Here to Help: Our customer service team is dedicated to providing exceptional service. If you have any questions about our Refund and Returns Policy, or if you need assistance with processing a return, please do not hesitate to contact us.
Thank you for choosing eFileBits.co.uk. We value your business and are here to ensure that your experience with us is positive and satisfactory.